About this bot
✦ Now with AI smart-reply suggestions
Your server's support system, reimagined.
Professional ticket management for Discord communities. Setup once, manage everything from a clean web dashboard.
100+ Servers
500+ Tickets
99.9% Uptime
4.8+/5 Rating
LESS THAN 5 MIN SETUP
Live in under 5 minutes.
Get your support system ready without touching a single line of code.
1
Connect Discord
Authorize Tico on the servers you manage. One-click OAuth.
2
Configure your ticket panel
Choose categories, customize the welcome message, set staff roles.
3
Your team can handle tickets here
A premium dashboard with everything - smart replies, transcripts, analytics.
Everything your team needs.
No bloat. No commands. Just clean support workflows.
One-click tickets
Users open tickets with a single button. Private channels are auto-created with proper permissions.
AI smart replies
Gemini-powered reply suggestions help your team respond 3x faster, while staying on-brand.
Automation built-in
Auto-assign staff. Auto-close inactive tickets. Welcome messages. Set it up in minutes.
Real analytics
Track volume, response times, and resolution rates. No fluff — just the metrics that matter.
Role-based access
Configure who sees what. Staff roles, categories, permissions — all from the dashboard.
Transcript exports
Every closed ticket exports as a clean, structured log. Perfect for compliance or training.
Tico • Minimal. Professional. Reliable.